Customer Testimonials

 
 
 
 
  EXCELLENT  
  
 Based on 613 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Dan  
 
 
 
 Verified 
Another flawless trip with Cumberland I have just completed my 4th Charter with Cumberland (CCY). We feel like we have really nailed the itinerary over the years and this time we took Whitsunday Dreaming (40ft Lagoon powercat) out of Hamo for 9 nights. We had the last two nights on the Marina at Hamo so that we could enjoy the Island for a couple of days and celebrate ANZAC day at the dawn service followed by 2-up at the pub in the afternoon. We had 3 adults and 3 kids aboard which was perfect for the layout and amenities onboard. The whole team from reservations to operations and for us we had two skippers deliver and pick up the boat from Hamo were all awesome. The boat was beautifully presented and is fully equipped with the latest chart plotter, paper charts and of course the bible "100 magic miles" which makes navigation and operation a breeze for even the most inexperienced of masters/crew. I highly recommend CCY and would especially like to thank Mercedes, Indy, Jemma and Sharon as well as the friendly operations team. Special mention to Paul who was able to help us recover the Hamo Buggy key we left onboard (life saver). The region changes regularly so we can't wait to get back with a group of friends and explore some of the area's we didn't get to this time.
  
 
  
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Frank  
 
 
 
 Verified 
Unforgettable trip for my family of 6! This was the first time my family of six had stayed on a charter for multiple days. We had such a good time on this trip that I am planning to move to Queensland with my family next year!
  
 
  
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Sylvia  
 
 
 
 Verified 
Brilliant holiday Absolutely brilliant, one of the best holidays ever. Cumberland Charter Yachts were incredible, 10/10 for service, reliability, value & personality. Honestly wholeheartedly recommend them. Doubt if you could get better with any other yacht company. Nothing was too difficult for them. thanks for an awesome holiday!!!
  
 
  
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 FeRees  
 
 
 
 Verified 
Thanks to CCY for a fantastic experience! Many thanks to all CCY staff for another amazing experience sailing the Whitsundays with the company with all the support that you provide. A particular thanks to David pre our time on 'Destiny' and Fenna and Priscilla post our time sailing and for accommodating our request to check out the new Seawind in your fleet. A truly fantastic holiday and experience!
  
 
  
 
 
 
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 Rupert  
 
 
 
 Verified 
Amazing! The views were beautiful! The boat Mango Tango was amazing and had everything we needed. The cumberland crew was very helpful and Priscilla debrief at the end was great. Will definitely do this again and thanks to the Cumberland Crew.
  
 
  
 
 
 
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 Andrew  
 
 
 
 Verified 
Trip of a lifetime Trip of a lifetime aboard Joy. 8 friends/brothers for a full week of sailing on this comfortable and modern catamaran. Our skipper - Cam - was a legend. Can’t recommend him enough. Got us the best moorings in the best spots, and avoided wind/weather when required. We were incredibly lucky to have had Cam guide us and I can’t imagine trying to navigate such a trip alone. Cumberland was great with communication and made the whole process really easy. Can’t wait to do it again.
  
 
  
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Expedition702674  
 
 
 
 Verified 
Sailing The Whitsundays I just finished my fifteenth charter with Cumberland Charter yachts and once again it was amazing. I must start with a big thank you to Gemma, she was my first point of contact so helpful and informative always helpful and keeping me up to date with my charter. Also thank you to Sonya and Jordan for all their help during the briefing, a very thorough three hours which takes you through the safety aspects of your charter and covers all the important details of your yacht. And also again to Jordan for the debriefing a very talented young man. We charted BETTY an Excess 11 sailing catamaran (maiden voyage) and what a great boat it was. 4 double berths with 2 showers and toilets and a great setup in the interior, we had a crew of 7. I particularly loved the 2 helm stations set down by the cockpit which makes for a great socialising area and keeps the helmsman in touch with the rest of the crew. The self tackling head sail was fantastic and makes for easy sailing. The Whitsundays are a great place to sail and I would recommend Cumberland to start your journey. I’m in the process of organising my sixteenth charter (getting a crew together won’t be hard ) for 2025. Again thank you Cumberland for all your help and support over the past 18 years and I’m looking forward to coming back in 2025. Hugh Hatton. 0412145588.
  
 
  
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 C_Robbo92  
 
 
 
 Verified 
Captain Cam, "Joy" the Saba 50, and an incredible experience with Cumberland We recently completed a week-long charter on the 50-foot cat, "Joy", with Cameron as our skipper, plus eight of us on board. With a little luck from the weather, we had an unforgettable experience thanks also to the expertise of Cam and the excellent service provided by Cumberland. The yacht was in pristine condition, comfortable, spacious, and a pleasure to be on board, especially with the sails up and the engines off. To say Cam was a great captain would be an understatement and an injustice. Without Cam's local knowledge, skill, patience and planning, our trip would have been nowhere near as enjoyable or relaxing. He expertly planned our progress based on what we wanted to do and kept us constantly entertained with his honest but civil opinion of our music choices! Cam, we can't thank you enough mate. Everybody at Cumberland is friendly, positive and efficient. The booking process was easy and the information was both accurate & thorough. We cannot recommend them enough and their glowing reviews and accolades are well-deserved. Thanks Cam and Cumberland for a week we'll never forget.
  
 
  
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Nick  
 
 
 
 Verified 
The Whitsundays Up Close They say that the best days you experience when owning a boat is the day you buy it and the day you sell it. Well, there is another way to extend this enjoyment and that is to hire one from Cumberland Charters at Airlie Beach. My six friends and I did just that recently and spent 6 glorious days exploring the Whitsunday Islands. For our skipper Hugh, this was his fourteenth trip with the company. That type of loyalty says it all. Our boat was the brand-new catamaran "Betsy" on its maiden charter. It had all we needed for an adventurous yet comfortable experience. Though our skipper was an experienced sailor, Cumberland's main concern is safety, and our package included a three-hour comprehensive briefing that focused on ensuring our trip would not only be memorable but would ensure we got back safely to our loved ones. Indeed, it also ensured that we could manage and enjoy the myriad facilities provided on board. Cumberland choose their Yachts well, and even though they come with the latest technology, they can easily be mastered by capable skippers of moderate experience. We were provided with daily weather briefings and again, to ensure our wellbeing, advice on the safest and best overnight moorings. We had few issues, if any, but we learned from monitoring the radio calls that when these problems did occur (mostly self-inflicted), Cumberland were quick to respond with a friendly demeanour and a satisfactory solution. This was my third trip, with some of my fellow sailors enjoying their fourth or fifth and we all definitely recommend Cumberland to anybody who seeks a wonderful adventure in this iconic location. We have nothing but praise for their excellent customer service, safety focus, competitive pricing and great yachts. Nick Brennan 0417545035
  
 
  
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Desiree  
 
 
 
 Verified 
Sailing the Whitsundays with Cumberland Yachts on Serenity Cumberland Charter Yachts have the most amazing staff. From the bookings with Rebecca who was patient and professional through to the operations , Simon, Les and Paul. Nothing was ever a bother and they were friendly and helpful. Priscilla met with us when we came back and was really interested in the experience and how the boat performed on the whole. Cumberland had a well stocked boat that was clean and everything oh working order. We could not get parts for the curtain rod so they kindly made a plan to get the curtain on. These amazing thoughtful things made our experience amazing. Our friends hired with another charter company and their experience was below average. Boat was not stocked well which again made us appreciate what the team at CCY do Thank you for an amazing experience Cumberland team we look forward to our next trip!
  
 
  
 
 
 
 
   
 
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Exceptional Customer Service

The Cumberland team are committed to delivering best-in-class experiences for in the stunning surroundings that we’re lucky to call home. Based in the Whitsundays, our services gives customers the chance to cruise around 74 islands, including the infamous Hamilton Island, to see the true, iconic beauty that the region is known for.

Hire a vessel and get going – choose from catamarans, yachts and more

With over 40 anchorage spots to choose from and a complete fleet comprising of yachts, catamaran and various boats to hire, we have a number of options to suit each occasion. Best of all, our team have a collective 30 years’ experience within the industry, allowing us to share both an insight and knowledge into the very best of a boating experience.

All of our vessels are fully-equipped with all the luxuries and facilities that you require, allowing you and your good company to enjoy a peace of mind, comfort and convenience.

Unforgettable beauty

There’s a lot to see around Hamilton Island and the Whitsundays that will more than create ever-lasting memories. With flawless environments, pristine waters and some of the very best in tourist destinations, each cruise around the region offers impressions that won’t quickly be forgotten. It’s with this at the forefront of our business that we continue to offer our customers tailor-made experiences with flexible boat, catamaran and yacht hire.

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